3.4. Paths

Paths are used by the SysOrb Network Monitoring System to alert users of problems with the nodes being monitored. In order for SysOrb to send an alert to a specific user, that user must have at least one Path configured.

A path has the following properties:

If Alert method is Html e-mail, Plaintext e-mail or SMS the Destination field must be the e-mail address of a mailbox or a SMS gateway. If Alert method is Direct-SMS, the Destination is the cellphone number to receive the SMS-message. If Alert method is Numerical pager the field not only contains the number of the pager but also information on how long the delay is from a connection is made to the SysOrb can begin sending numbers to the pager. Consult Section 3.4.5 below for further information on how to accurately specify the Destination field.

Please note: In order to use Numerical pager a modem must be attached to the SysOrb Server, and the server must be configured to use it. In order to use Direct-SMS a GSM-modem must be attached to the server.

3.4.1. Adding paths to a user

To add a path to a user, do the following:

3.4.2. Testing paths

To test that alerts can be sent to a specified path, do the following:

A test message will now have been sent to the path and you should verify that it is received at the desired destination.

Please note: The time before the message arrives varies a lot. Especially with SMS-messages via. email-relays, the delivery time depends on your cellular network operator.

3.4.3. Editing paths

To edit a path, do the following:

3.4.4. Deleting paths

To delete a path, do the following:

3.4.5. Using Numerical Pagers

When configuring a path to notify a numerical pager, the string entered in the Destination field will be sent directly to a modem connected to the SysOrb Server. This means that you can use modem commands to bypass outgoing switchboards, wait if a message is being played by the machine answering the call and the like.

Some of the most common commands to use are:

If, for example, you want the SysOrb to send the message 42 to a numerical pager with the telephone number 12345678 and know that you have to wait approximately 7 seconds before you can send the actual message you would use the destination (assuming you terminate the message with a # sign):


Note: When using a numerical pager as a path you should first check how to dial the pager's number and the length of any needed pause between dialing the number and being allowed to leave a message. Also, you should check how the receiving machine expects the message to be ended.